Customer support is a cornerstone of our full service solution. Our team of surgical specialists provides daily on-site training and support to hospitals throughout Europe – equivalent to over 70,000 hours annually.
It is part of why one in every five custom procedure trays sold in Europe is a ProcedurePak tray®1. And why ProcedurePak trays are used for more than 2.5 million surgical procedures every year2.
Our clinically experienced personnel can help you find opportunities for time and financial efficiency gains, allowing you to treat more patients to better care.
- Back-office and on-site support and advice as needed
- Tray design consultation, finding the very best solution to meet your needs in the most effective way
- Support during implementation and training for proper use of the products, ensuring maximum efficiency gains
- Measuring potential time and efficiency gains, and offering suggestions for improved processes and how to make effective use of freed-up resources
- Support in conversions from multiple-use products to BARRIER® or to ProcedurePak trays and kits