Operating Theatre efficiency

70,000 hours of training and support to improve operating theatre efficiency

Training and customer support is a cornerstone of our full-service solution to ensure operating theatre efficiency. Our team of Clinical Support Managers provide daily onsite guidance, coaching and support to hospitals throughout the UK. Within Europe we provide over 70,000 hours of training and support annually. We work in close partnership with our customers on a daily basis, and our team of experts are there to provide both back-office and onsite support and advice.

Clinical expertise

A large number of our Account Managers have a clinical background and we also employ a team of Clinical Support Managers, who are all qualified Theatre Practitioners with UK registration and recent experience in theatres. The team are familiar with specific procedural needs and the professional requirements from personnel working in an operating room. They can assist you through continuous training and support to ensure optimised cost efficiency and optimal usage of our products. Their technical expertise and background means that they can discuss detailed issues with theatre staff with full competence and confidence.

Our staff are with you throughout the design and implementation process, providing back-office and on-site support and advice when needed. Support is offered through a variety of means which includes the following:

•Support during trialling and/or implementation including training for proper use of the products, ensuring maximum efficiency gains

•PakCheck quarterly reviews to maintain tray efficiency

Operating theatre Efficiency Partnership Program™ - A unique approach for supporting hospitals in measuring potential time and efficiency gains, and offering suggestions for improved processes and how to make effective use of freed up resources.

Learn more about successful implementation of ProcedurePak® trays

Learn about the benefits of customised ProcedurePak® trays

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