A large number of our Account Managers have a clinical background and we also employ a team of Clinical Support Managers, who are all qualified Theatre Practitioners with UK registration and recent experience in theatres. The team are familiar with specific procedural needs and the professional requirements from personnel working in an operating room. They can assist you through continuous training and support to ensure optimised cost efficiency and optimal usage of our products. Their technical expertise and background means that they can discuss detailed issues with theatre staff with full competence and confidence.
Our staff are with you throughout the design and implementation process, providing back-office and on-site support and advice when needed. Support is offered through a variety of means which includes the following:
•Support during trialling and/or implementation including training for proper use of the products, ensuring maximum efficiency gains
•PakCheck quarterly reviews to maintain tray efficiency
•Operating theatre Efficiency Partnership Program™ - A unique approach for supporting hospitals in measuring potential time and efficiency gains, and offering suggestions for improved processes and how to make effective use of freed up resources.
Learn more about successful implementation of ProcedurePak® trays
Learn about the benefits of customised ProcedurePak® trays